Cornerstone Turf Company LLC — Privacy Policy
Effective Date: May 25, 2025
📧 jenn@cornerstoneturf.com | 📞 913-909-0543 | 🌐 www.cornerstoneturf.com
Cornerstone Turf Company LLC values your privacy. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website or interact with us online.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, home address (only if submitted for an estimate or project)
- Project Information: Site photos, turf preferences, and other project-related details you voluntarily provide
- Usage Data: IP address, browser type, device info, pages visited, time spent — collected via cookies or analytics tools (e.g., Google Analytics, Meta Pixel)
2. How We Use Your Information
We use the information you provide to:
- Respond to your inquiries or estimate requests
- Schedule and manage turf installation services
- Improve our website and customer experience
- Send occasional updates, promotions, or service-related information (you can opt out anytime)
- Comply with legal requirements or protect our rights
3. SMS Messaging Consent
📱 By providing your phone number and checking the consent box on our form, you voluntarily opt in and expressly consent to receive SMS text messages from Cornerstone Turf Company LLC related to your inquiries, service updates, appointment scheduling, and customer communications. If you separately opt in to marketing messages, you may also receive occasional promotional messages.
You must be 18 years of age or older to use this SMS service.
Consent to receive SMS messages is not a condition of purchase.
Message Frequency & Types
Message frequency varies based on your interactions and preferences. You may receive appointment reminders, service notifications, quote follow-ups, delivery updates, and occasional promotional messages (only if separately opted in).
Message & Data Rates
📶 Standard message and data rates may apply. Message delivery depends on your mobile carrier and plan.
Opt-Out & Help
- Reply STOP at any time to unsubscribe. You will receive one final confirmation message and no further messages will be sent unless you re-opt in.
- Reply HELP for assistance or contact us directly at jenn@cornerstoneturf.com or 913-909-0543.
Carriers are not liable for delayed or undelivered messages.
SMS Data Sharing
🔒 No mobile opt-in data or consent information will be shared with any third parties for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share it with:
- Service providers who help us operate our website or manage our business (e.g., scheduling tools, invoicing platforms)
- Marketing platforms (like Google or Facebook) for advertising or remarketing, only when you have consented or interacted with our site
- Law enforcement or government agencies if legally required
5. Cookies & Tracking Tools
Our site uses cookies and similar technologies to enhance user experience and track site performance. You can control cookie settings through your browser.
We may also use:
- Google Analytics
- Facebook/Meta Pixel
- Google Ads conversion tracking
These tools help us improve and measure our marketing efforts.
6. Your Choices
You can:
- Opt out of marketing emails anytime by clicking "unsubscribe"
- Request access, correction, or deletion of your personal data by contacting us
- Adjust your browser settings to block cookies (may affect site functionality)
- Opt out of text messages at any time by replying STOP
7. Data Security
🔐 We take reasonable measures to protect your information using encryption, secure hosting, and limited access. However, no method is 100% secure.
8. Data Retention
We retain your information as long as needed to respond to your inquiry, provide services, maintain business records, and comply with legal obligations. You may request that we update or delete your information at any time.
9. Children's Privacy
Our services are not intended for individuals under 13 years old, and we do not knowingly collect personal data from children.
10. Links to Other Websites
Our website may include links to third-party websites. We are not responsible for the content, security, or privacy practices of those third-party websites. We encourage you to review the privacy policies of any third-party site you visit.
11. Changes to This Policy
We may update this Privacy Policy occasionally. The revised version will be posted on this page with an updated effective date.
12. Contact Us
For questions about this Privacy Policy or how we use your information, please contact us:
📧 jenn@cornerstoneturf.com
📞 913-909-0543
🌐 www.cornerstoneturf.com
SMS Terms of Service: www.cornerstoneturf.com/terms-of-service